Open guarantees up to $2M refund for unsatisfactory AI agent performance

Open guarantees up to $2M refund if AI agents underperform

Startup Open, from the YC W24 accelerator, has offered refunds of up to $2 million if customers are unsatisfied with the performance of their AI agents within the first 120 days.

Compiled by Sergey KostenchukPublished 2026-06-15Updated 2026-06-15

2026-06-15 Business

💼 Open guarantees up to $2M refund if AI agents underperform

Startup Open (a YC W24 participant) has introduced an unprecedented money-back guarantee. If the company fails to ensure user satisfaction within the first 120 days of using their AI agents, it commits to refunding all spent money up to $2 million, no questions asked.

🌍 This is an attempt to radically lower the barrier to entry and the fear of implementing autonomous AI agents into business processes by shifting the financial risk from the client to the technology provider.

👤 Such guarantees could become a new standard in the AI automation industry, signaling a transition from the "demo effect" to reliable tools with guaranteed ROI.

Source 1: https://www.open.cx/guarantee

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